# Click to Hear   Real Calls!

### Video

#### Franklin Energy

The IVA informs a customer of her current statement balance and helps her pay the bill in real-time

Watch

#### Interactions Technologies Ticket Creation

The IVA personalizes the experience by recognizing the caller's number and helps a customer troubleshoot ongoing technology issues

Watch

#### Audio

##### Reservations

A customer sets up a reservation for a birthday party through our IVA without having to wait to talk to a hostess

Listen

##### Food Order

A customer places a pizza order with complicated toppings and attempts an upsell

Listen

##### Audio

#### Start Service

The IVA is able to efficiently set up new service for a customer who recently moved homes

Listen

##### Audio

#### Report an Outage

The customer reports an outage in the area and our IVA updates the customer with next steps

Listen

##### Audio

#### Product Availability

The IVA carries over context for a previous search and understands that the customer is looking for a particular flat screen TV

Listen

##### Audio

#### Credit Card Balance

The customer is able to check the status of their credit balance quickly and efficiently

Listen

##### Audio

#### Order Status

Our IVA provides the status of an order and then follow-up with the customer by providing a tracking number for future use.

[Load More](https://www.interactions.com/#)

#### Browse our library

Take a look at our latest resources

[Browse our library](https://www.interactions.com/resources)

## Want to learn more?

[Get in Touch](https://www.interactions.com/contact-us/request-a-demo/)